Every day, thousands of businesses talk to their customers on WhatsApp. Enquiries arrive, quotes are shared, orders are confirmed, and support questions are answered. Yet most of these conversations live on one phone, in one person's chat list, with no structure and no record of what happens next.
At Garhwal Tech Solutions, we saw this problem again and again while working with our clients. So we built a solution: WaChatCRM.com.
Why We Started WaChatCRM
While building websites, software, and digital solutions for businesses, we noticed the same pattern:
- Leads came in through WhatsApp but were never tracked.
- Follow-ups were forgotten because there was no reminder system.
- Team members shared one phone or one number, causing confusion.
- Owners had no visibility into who was talking to which customer.
- Existing CRMs were too complex, too expensive, or not built around WhatsApp.
Small and growing businesses don't need a heavy enterprise tool. They need something simple that works where their customers already are. That is the idea behind WaChatCRM.
The Concept Behind WaChatCRM
The concept is simple: your customers already use WhatsApp, so your CRM should live there too.
WaChatCRM brings customer communication, lead management, and team collaboration into one organised dashboard, without changing how your customers prefer to reach you. They message you on WhatsApp as usual. You get a system that keeps everything structured, trackable, and easy to act on.
What WaChatCRM Is Designed to Do
- Centralise conversations: Manage customer chats in one shared inbox instead of scattered phones.
- Organise leads and contacts: Keep customer details, chat history, and lead status in one place.
- Enable team collaboration: Let multiple team members handle conversations while the owner keeps visibility.
- Automate repetitive work: Save time with quick replies, automated responses, and follow-up support.
- Run broadcasts and campaigns: Reach your customers with offers, updates, and announcements.
- Improve follow-ups: Make sure no enquiry is forgotten and every lead gets attention.
(Note: features are evolving, so visit the website for the latest list.)
Who Can Use WaChatCRM?
WaChatCRM is built for any business that talks to customers on WhatsApp, including:
- Small and medium businesses
- Retail shops and local stores
- Real estate agents and property dealers
- Coaching institutes, schools, and training centres
- Clinics, hospitals, and wellness providers
- Travel agencies, hotels, and tour operators
- E-commerce sellers and online businesses
- Freelancers, consultants, and service providers
- Sales and customer support teams
If WhatsApp is part of how you sell or support, WaChatCRM can help you do it better.
Pricing: Simple Monthly Subscription
WaChatCRM is available as a monthly subscription with plans to suit different business sizes and needs. To keep the information always accurate, we don't list prices in this post.
👉 View live pricing plans on WaChatCRM.com
Choose the plan that fits your business and get started right away.
Get Started Today
Your customers are already messaging you. Now you can respond faster, stay organised, and grow with confidence.
Visit WaChatCRM.com to explore the platform, or contact the Garhwal Tech Solutions team if you'd like help getting set up.